Microsoft HoloLens said to reduce training time by up to 75% in manufacturing

HoloLens helps reduce the cost of training and troubleshooting, according to a recent study.

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What you need to know

What you need to know

Microsoft HoloLens and the company’s virtual reality technologies are helping reduce the cost of training and troubleshooting, according to a recent study. The Microsoft-commissionedForrester Total Economic Impact (TEI) reportexplains that the HoloLens 2 is delivering a 177% return on investment and a net present value (NPV) of $7.6 million over three years. The report also claims that the NPV of the mixed reality headset results in a payback of 13 months.

Forrester discovered three key findings while analyzing the use of Microsoft HoloLens in the manufacturing industry. The firm found that the headset:

The HoloLens saves organizations money by providing an alternative to flying an expert out for training or troubleshooting. Dynamics 365 Remote Assist on HoloLens 2 lets organizations perform inspections and audits remotely, rather than having to fly someone to be on-premises.

The tool supports overlaying assets and instructions over real-world objects, which can be used throughout inspections. The TEI study states that manufacturers saved an average of $3,500 per avoided expert trip.

During the pandemic, management company Eaton used Dynamics 365 Remote Assist to perform audits. The use of remote technology allowed the company to adhere to safety guidelines while still being able to perform its standard tasks.

Microsoft’sblog post about the TEIstudy highlights that Dynamics 365 is also used for training purposes. Organizations can use the technology to create mixed reality training programs for manufacturing employees. Training time was reduced by 75% with an average savings of $30 per labor hour, according to Forrester’s findings.

It’s not all good news these days for the HoloLens department, however. A recent report claimed that Alex Kipman, the creator of HoloLens and current head of Microsoft’s metaverse efforts,participated in sexual harassment. Kipman also allegedly fostered a culture at the company that “diminishes women’s contributions.”

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Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He’s covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean’s journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.