Microsoft preparing a “clean-up script” for failed Windows 10 version 14393.222 installs (updated)

2 min. read

Published onOctober 4, 2016

published onOctober 4, 2016

Share this article

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

As you may recall, over this weekend, a select group of Windows 10 users reported that Windows 10 Build 1493.222 left their computersin an infinite installing update loop. Now a few days after, Microsoft has finally broken their silence on the issue, and has said it is preparing a “clean-up script” for failed Windows 10 version 14393.222 installs (via Neowin.)

Official word on an incoming fixwas first spread on this Microsoft Support Forms page, where a Microsoft forum moderator named Jason posted that patience is required during research and subsequent work while the fix is being made. He writes:

“Hello Insiders!

We’ve been working diligently on this issue and are finalizing a clean-up script that will fix the underlying issue preventing the install of KB3194496 (Cumulative Update 14393.222) for affected users. Your patience during our research and subsequent work is greatly appreciated.Thank you as always and stay tuned!”

Several other Windows Insiders on the same forum, however, have posted workarounds for the issue, all of which are risky and involve altering the system registry and deleting certain folders. So, if you’re experiencing the infinite installing update issue, you might want to try the workarounds seen in the forum (at your own risk!) until the official fix has been released by Microsoft. As always, let us know what you think of this latest set of news, and your other thoughts by dropping us a comment below.

Update: Microsoft has since issued a clarification, reiterating that a solution is forthcoming, and that the issue affected a small number of Windows Insiders:

“We are aware of an issue with the recent Windows 10 cumulative update that impacted a small number of customers in the Windows Insider Program that were running a previous build of the OS. We expect to have a solution in place for these customers soon, and will be communicating with Insiders via the Feedback Hub.”

We’ll keep you posted on a fix.

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Radu Tyrsina

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low#

Copilot in Outlook will generate personalized themes for you to customize the app#

Microsoft will raise the price of its 365 Suite to include AI capabilities#

Death Stranding Director’s Cut is now Xbox X|S at a huge discount#

Outlook will let users create custom account icons so they can tell their accounts apart easier#

Microsoft preparing a “clean-up script” for failed Windows 10 version 14393.222 installs (updated)#

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low

Copilot in Outlook will generate personalized themes for you to customize the app

Microsoft will raise the price of its 365 Suite to include AI capabilities

Death Stranding Director’s Cut is now Xbox X|S at a huge discount

Outlook will let users create custom account icons so they can tell their accounts apart easier

Microsoft preparing a “clean-up script” for failed Windows 10 version 14393.222 installs (updated)