Microsoft raises chat limits on Bing, plans to increase cap even further
User feedback convinced Microsoft to raise some of its caps on the new Bing.
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What you need to know
Last week, Microsoft placeddramatic limitations on its revamped Bing. The search engine’s chat functionality was restricted to only five chats within any individual conversation and 50 chats per day per user. Microsoft has raised that cap slightly and has plans to increase it further in the future.
Microsoft placed those limits on Bing because it was discovered thatlong conversations could confuse the search engine. In some cases, Bing would go off topic orshare rude responses. The move was met withbacklash on social media.
A recentblog postfrom the Bing team outlined the company’s plans, including increasing the limit on chats per day and per session:
“We intend to bring back longer chats and are working hard as we speak on the best way to do this responsibly. The first step we are taking is we have increased the chat turns per session to 6 and expanded to 60 total chats per day. Our data shows that for the vast majority of you this will enable your natural daily use of Bing. That said, our intention is to go further, and we plan to increase the daily cap to 100 total chats soon. In addition, with this coming change your normal searches will no longer count against your chat totals. We will provide you more updates as we continue to make improvements in the model.”
In addition to increasing the cap on chats per day and per session, Microsoft made it so regular searches don’t count against chat totals.
Microsoft is also working on giving users options for how Bing will generate responses. People will be given the option to have Bing be precise, balanced, or creative.
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Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He’s covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean’s journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.
