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Microsoft takes to Twitter to help users with Windows Update issues
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Published onApril 13, 2016
published onApril 13, 2016
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Yesterday, Microsoft leveraged its reoccurring monthly PC release, “Patch Tuesday,” to issueupdates KB3147458 and KB3147461 to Windows 10 PCs, bringing them to build 10586.218. While this latest cumulative update only brought several bug fixes and improvements to Windows 10 users, these kind of updates are not always smooth installs for everyone. Microsoft seems to be aware of that, as a report fromInfoworldexplains, Microsoft engineer John Wink was on the deck yesterday to help users troubleshoot problems with this latest Windows 10 build.
April updates for#Windows10will be out soon. Please tweet me any issues with#KB3147458and#KB3147461. Thanks!
— John Wink [MSFT] (@johnwinkmsft)April 12, 2016
Wink appears to have started his efforts in March, and he currently maintains a ubiquitous presence onTwitter, theMicrosoft Answers forumandTechnet. He looks to be doing great work according to the report:
Wink is bound to become overwhelmed in the next couple of days, as the volume of questions and complaints undoubtedly mounts. It’s a Herculean task — cleaning out the Win10 update stables — but he’s tackling the problem head-on. And I must say that every answer I’ve seen from Wink has been spot on.
However, Wink is actually not the only Microsoft employee to be ready to help the Windows 10 community: if you’re a Windows Insider, we strongly encourage you to followGabe Aulas well as the officialWindows InsiderTwitter accounts. As dealing with Insider builds can sometimes be confusing, both accounts are a great source of information while also listening to the community on Twitter. However, we could also mention other Microsoft employees such as Jen Gentleman (active on bothTwitterandReddit) and Jason “NorthFaceHiker” (active onTwitterandMicrosoft Answers Forum) who are both very helpful resources for your various Windows 10 queries.
We’re now in the “Windows as a Service era”, and it means that Microsoft is building Windows 10 with the help of its users. That’s also why all Windows 10 users will soon get animproved Feedback Hubthat will open the way for more conversations between Windows Insiders and Microsoft engineers. Do you like what Microsoft is doing for the Windows 10 community? Please tell us about it in the comments.
Radu Tyrsina
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).
For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.
Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.
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Radu Tyrsina
