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Windows 10 build 15002 issues: Install fails, unresponsive taskbars, Edge browser that doesn’t load

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Published onJanuary 10, 2017

published onJanuary 10, 2017

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Microsoft recently rolled out the biggest Windows 10 Creators Update build yet, packing a plethora of new features under the hood.Windows 10 build 15002massively upgrades Microsoft Edge, making it a fiercercompetitor for Google Chrome, letting users group their Start tiles into folders, and adding more capability to Cortana.

Windows 10 builds are rough versions, which means that Insiders should expect to encountervarious issuesafter installing them. Windows 10 build 15002 is no exception and also brings issues of its own.

In this article, we’re going to list the most frequently encountered Windows 10 build 15002 bugs as reported by Insiders. In this manner, you’ll know what to expect and you won’t be taken by surprise should you experience any of them.

Windows 10 build 15002 reported issues

Windows 10 build 15002 won’t download

Some Insiders can’t even download build 15002 due to error0x80070057. This is actually an oldWindows Update errorand fortunately there areworkarounds available to fix it.

I just tried to download this Build and I am receiving the following error: Windows 10 Insider Preview 15002 (rs_prerelease) – Error 0x80070057

We suggest you follow the troubleshooting steps listed in our article on how tofix error 0x80070057and then try to install the latest Windows 10 build again.

Build 15002 install fails, followed by GSOD

Insiders now have the chance to experience the newWindows 10 Green Screen of Death, although we’re sure this is not something you’d particularly want to see in the new build.

After the first reboot into the upgrade to 15002, computers remainstuck at the Windows logoscreen for a few minutes. Then, the GSOD appears with an error message related to driver issues. Try updating your drivers before installing the latest Windows 10 build and see if this fixes the problem.

After the first reboot into the upgrade from 14986 to 15002 My computer sits at the windows logo for about 5 mins then BSODs with an error on the storport.sys driver with stop code DRIVER IRQL NOT LESS OR EQUAL. The event viewer log contains little information […]

Taskbar programs are unresponsive

Insidersreportthat build 15002 removes the programs previously installed on thetaskbaron two-monitor systems. Moreover, the programs that do remain there (Start button, Cortana, Task View, and Date and Time) are unresponsive. The only manner to quickly access your programs is to create desktop shortcuts.

Disconnecting the second monitor and rebooting your system usually fixes this problem. Still, this bug can be quite annoying especially if you really need to use your two monitors at the same time.

Lenovo T420 with 2nd Monitor and Keyboard added for Desktop Work. I installed the new preview version 15002. After completing boot, none of my taskbar programs were on the taskbar. On the taskbar were the Start button, Cortana, Task View, Date and Time only. However, clicking on any of them was useless. They did not respond. So I had no access to any of my programs unless they were on the desktop. […]I disconnected the 2nd monitor and did a hard reboot. This time everything came up fine. […]I booted again with 2nd monitor attached. Same problem. I rebooted with 2nd monitor not attached. Everything seemed to work fine except Windows Repair again Blue Screened.

Build 15002 breaks certain programs

Insiders alsoreportthat build 15002 breaks a series of programs, such as Quicken 2017,Windows Explorerand the Start menu. More specifically, Quicken 2017 won’t start on build 15002 and displays an error message informing users that Net framework 4.6.1 is not installed. Reinstalling Quicken 2017 and .Net 4.6.1 framework doesn’t fix the problem, either.

The same is valid for Windows Explorer and the Start menu, except for the error message. Usersconfirmthat any attempts to access Windows Explorer, the Start menu or Settings through alternative means is unsuccessful.

Long time user of Windows insider builds, long time user of Quicken. Both have been working well for a long time…After upgrading to Win 10, build 15002, Quicken 2017 won’t start. Error indicates that .Net framework 4.6.1 is not installed.

Websites won’t load in Edge

Windows 10 build 15002 brings a long list of new features and improvements to Microsoft Edge. As a quick reminder, Edge nowblocks untrusted Flash contentby default, offering users the option to explicitly choose to play it. However, this new feature may also cause various issues on particular websites.

One of the side effects are evident: Insidersreportthat Facebook won’t run under Edge. The page opens, starts to load and then displays an error page. This issue could indeed be related to the new Flash-blocking feature, but the good news is that Facebook runs fine on other browsers, such as Chrome andInternet Explorer.

Just upgraded to 15002 and Facebook will not run under Edge. It starts to load and reloads, then shows an error page (reload etc…). […]However this is a show stopper for me. a lot of my work is done in Facebooks Website not the crappy App or mobile. […] With Edge out of action (for now hopefully) I’ll need to find another browser to work with and to be honest that was the only reason I used IE or Edge to begin with.

Other users alsoconfirmthat Edge loads, but shows only the toolbar and won’t populate any websites. Pages are completely blank where the web page should show.

There are the most common build 15002 issues reported by Insiders so far. If you’ve come across other bugs that we didn’t mention in this article, use the comment section below to tell us more about your experience. Also, don’t forget to use theFeedback Hubto report the bugs to Microsoft.

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low#

Copilot in Outlook will generate personalized themes for you to customize the app#

Microsoft will raise the price of its 365 Suite to include AI capabilities#

Death Stranding Director’s Cut is now Xbox X|S at a huge discount#

Outlook will let users create custom account icons so they can tell their accounts apart easier#

Windows 10 build 15002 issues: Install fails, unresponsive taskbars, Edge browser that doesn’t load#

Windows 10 build 15002 reported issues#

Windows 10 build 15002 won’t download#

Build 15002 install fails, followed by GSOD#

Taskbar programs are unresponsive#

Build 15002 breaks certain programs#

Websites won’t load in Edge#