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Windows 10 build 9879: How to fix the OneNote, Mail, and Reader app errors

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Published onDecember 10, 2014

published onDecember 10, 2014

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Users of the Windows 10 Preview have reported that the OneNote, Mail and Reader apps not updating on the latest build 9879 of Windows 10. However, a fix has been found for each separate app.

For OneNote, users are advised to firstly start Admin powershell. Following this, in powershell, prompt (without quotation marks)

“get-appxpackage microsoft.office.onenote | remove-appxpackage”.

Following this, prompt “remove-appxprovisionedpackage –Online –PackageName Microsoft.Office.OneNote_2014.919.2035.737_neutral_~_8wekyb3d8bbwe”.

Having done this, restart the store, search for the OneNote app, install it and the problem will most likely have been resolved.

For Mail, again start Admin powershell. Then prompt

“get-appxpackage microsoft.windowscommunicationsapps | remove-appxpackage”.

Then prompt “remove-appxprovisionedpackage –Online –PackageName microsoft.windowscommunicationsapps_17.5.9879.20671_x64__8wekyb3d8bbwe”.

If an error message pops up at this point, just ignore it. Following this, repeat the same steps from before, restart the store, search for the app and then install it. If the app fails to install the first time, cancel the installation and then try again, this time it should work.

Lastly, for Reader, start the Admin powershell, then prompt

“get-appxpackage Microsoft.Reader | remove-appxpackage”.

Then prompt “remove-appxprovisionedpackage –Online –PackageName Microsoft.Reader_6.4.9841.0_x64__8wekyb3d8bbwe”

Again if an error message appears, just ignore it. After doing this, restart the store, search for the app and install it, if the installation fails then do the same as before, cancel the installation and try again.

Hopefully this should resolve the update issues present, however users are encouraged to continue feedback to Microsoft in order to ensure further improvements.

Thanks for the tip Foze!

Has this solved your issues? Let us know in the comments below.

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

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Radu Tyrsina

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low#

Copilot in Outlook will generate personalized themes for you to customize the app#

Microsoft will raise the price of its 365 Suite to include AI capabilities#

Death Stranding Director’s Cut is now Xbox X|S at a huge discount#

Outlook will let users create custom account icons so they can tell their accounts apart easier#

Windows 10 build 9879: How to fix the OneNote, Mail, and Reader app errors#