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Windows 10 Mobile Anniversary Update breaks many phones

2 min. read

Published onAugust 17, 2016

published onAugust 17, 2016

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The Windows 10 Mobile Anniversary Update isfinallyavailable for download, but many users who have already installed it on their phones would probably advise you to think twice before you press the upgrade button.

When Microsoft announced it had begun rolling out theAnniversary Update for Windows phones, users rushed to install and test out the update. Unfortunately, they were in for an unpleasant surprise: the Windows 10 Mobile AU has broken their phones. Many usersare complainingthey can’t launch any apps because their terminals always bring them back to the start screen.

Windows 10 Mobile Anniversary Update breaks many phones

Just updated my Lumia 640 and the phone has stopped working. Any app I try to open just  brings me straight to the home screen. Can’t even make a phone call. Any answers please.

Users have also noticed their phones are running on alocal accountafter installing the update, instead of their regularMicrosoft accounts. This could probably explain why they can’t use their devices anymore. Moreover, those who have been able to get into  the Settings menu found the menus are all in code.

Fortunately, according to users, a hard reset fixes this issue. However, if you’ve encountered this problem and decided to perform the hard reset, prepare to wait for a couple of hours for the process to complete.

Have you installed the Windows 10 Mobile Anniversary Update on your phone? Did you encounter any issues or is everything running smoothly on your terminal? Tell us more about your experience in the comment section below.

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Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

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Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.