Xbox players report achievements disappearing due to a new bug
An issue is preventing certain Xbox achievements from displaying correctly on player profiles.
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What you need to know
A growing number of Xbox users have recently reported that a significant number of their unlocked achievements have disappeared and are no longer visible on their Xbox profile, with more achievements continuing to vanish over time (Gamerscore is unaffected). Specifically, affected achievements are not displaying onXbox Series X|Sand Xbox One consoles, as well as the Xbox mobile app, Xbox PC app, and Xbox.com.
Based onplayer reportsas well as our own investigation, the issue only seems to affect achievements unlocked in Xbox 360 games. Note that the missing achievements are still visible when you view your Xbox profile on an Xbox 360 console or on theTrueAchievements website, so they’re notgone— they’re simply not showing up on modern Xbox systems and services like they’re supposed to. This is relieving, although it’s still unfortunate that longtime fans can’t show off their full achievement history due to the bug.
It’s unclear what specifically is causing this issue, but if we had to guess, it’s probably due to a partial service outage with the Xbox network. This has happened before; for example, an outage recentlycaused Xbox friends lists to disappear, and occasionally,Xbox Live will go downand cause certain parts of the Xbox ecosystem to become temporarily inaccessible.
Microsoft hasn’t acknowledged the issue publicly or provided specific details about what’s causing the bug yet, nor has it said when users can expect a fix to be deployed. We’ll keep an eye out for official communications and update this article whenever Microsoft offers more information or resolves the issue with a hotfix.
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Brendan Lowry is a Windows Central writer and Oakland University graduate with a burning passion for video games, of which he’s been an avid fan since childhood. He’s been writing for Team WC since the summer of 2017, and you’ll find him doing news, editorials, reviews, and general coverage on everything gaming, Xbox, and Windows PC. His favorite game of all time is probably NieR: Automata, though Elden Ring, Fallout: New Vegas, and Team Fortress 2 are in the running, too. When he’s not writing or gaming, there’s a good chance he’s either watching an interesting new movie or TV show or actually going outside for once.Follow him on X(Twitter).
